Ongoing Care For Your WordPress Website
Key To A Successful site
Your website may be finished, but the work required to keep it secure, updated and functioning properly continues long after launch.
Like many other forms of software we use on a daily basis, websites require updates and maintenance to keep them up and running properly.
If you avoid regular website maintenance, you are potentially putting your website and your brand at great risk. Just think about what happens if your website goes down and your customers can no longer contact you or buy your products, or worse, what happens if it gets hacked?
Luckily, there’s no need for you to worry about all of this as we are here to help with managing the ongoing maintenance of your website.
$99 / month
Or $1089 / year
(Get 1 month free)
Essential Website Management Plan
Keep Your Site Updated And Secure
Reliable website care for businesses that do not make frequent changes
The Essential Website Management Plan is designed for relatively static, brochure-style websites. This plan provides the essential care needed to keep your website protected and running smoothly.
Your website may contain important information about your business, services and contact details, but its content does not change regularly. You still need dependable hosting, software updates, security monitoring and backups, along with occasional help for small changes.
It is well suited to websites that only require sporadic updates, such as changing contact details, replacing an image, correcting text or making another minor adjustment.
Annual or monthly plan with no lock in contract.
For Security, Protection & Peace of Mind
Understanding Essential Website Management
Much of website management is not visible to your visitors, but it plays an important role in keeping your website available, protected and functioning as expected.
Managed Website Hosting
Your website will be hosted on reliable Australian-based servers. Hosting is managed for you, so you do not need to navigate server settings, technical support requests or routine hosting administration yourself. If a hosting-related issue occurs, Red Lilly Digital will investigate and liaise with the relevant provider where required.
WordPress Software Updates
WordPress websites rely on several pieces of software working together, including WordPress itself, your website theme and its plugins. These components need to be updated regularly for security, compatibility and performance. Updates are managed and checked so that problems can be identified and addressed rather than leaving you to handle them on your own.
Security & Vulnerability Monitoring
Your website will have security measures in place to help protect it against malicious activity and known vulnerabilities. This includes SSL, firewall protection and ongoing monitoring. While no website can be guaranteed completely immune from attack, proactive security management significantly reduces unnecessary exposure and helps identify potential concerns earlier.
Managed Backups & Recovery
Backups provide an important safety net if something goes wrong. Copies of your website files and database are created and stored separately from the live hosting environment. If your website experiences a serious issue, an appropriate backup may be used to help restore it to a working version.
Uptime Monitoring
A website problem can easily go unnoticed if you are not checking the site every day. Uptime monitoring helps detect when your website becomes unavailable, allowing the issue to be investigated without relying on a customer or staff member to discover it first.
Pro Theme & Plugin Licences
Managed websites receive access to selected professional themes and plugins through Red Lilly Digital’s developer licences. This helps ensure that core website software continues to receive security patches, compatibility improvements and feature updates while your management plan remains active.
$198 / month
Everything from the Essential Management Plan, plus:
Or $2,178 / year
(Get 1 month free)
Advanced Website Management Plan
Complete Maintenance Cover
Proactive support for websites that are regularly updated.
The Advanced Website Management Plan is designed for active websites where content, functionality or database information changes regularly.
This may include publishing blog posts, adding custom post type entries, updating resources, changing service information or needing to make general website updates throughout the month.
Frequent content changes can place additional demands on the website and its database. The Advanced Plan includes more proactive technical checks, database optimisation and ongoing support to help keep the website organised, functional and performing reliably as it evolves.
You will also receive four small website tasks each month, making it easier to keep your content current without needing to organise and approve every minor update as a separate job.
Annual or monthly plan with no lock in contract.
Additional Care For Growing Businesses
Understanding Advanced Website Management
Additional checks and maintenance to support a website that continues to change.
Database optimisation
Every time content is added, edited or removed, information is stored in your WordPress database. Over time, unnecessary data can accumulate and make the database less efficient. Regular optimisation helps clean up this excess information and supports the ongoing performance of your website.
Broken-link monitoring
Broken links can frustrate visitors and lead them to missing or outdated pages. The Advanced Plan includes monitoring for broken links and minor corrections where the appropriate destination is clear. Larger structural changes or extensive link repairs may require additional support time.
Website functionality checks
Important website features are periodically reviewed to help identify visible issues. Depending on the website, this may include checking forms, buttons, key page elements or other core functionality. These checks are not a substitute for a full website audit, but they provide an additional layer of proactive oversight.
DMARC management
DMARC helps protect your business domain against certain types of email impersonation and spoofing. The Advanced Plan includes management of the domain’s DMARC configuration and monitoring, helping support the security and reputation of email sent from your business domain.
Priority Support
Advanced Plan clients receive priority for management requests and support enquiries. This does not guarantee immediate or emergency completion, but requests are prioritised ahead of general ad hoc website work wherever possible.
Understanding Website Management Tasks
For Security, Protection & Peace of Mind
Hosting Management
Your website will be hosted on a lightning fast and reliable Australian server. We’ll take care of the hosting maintenance for you and deal with all the “techie” stuff.
Software Updates
Keeping your website updated is critical to your site’s performance. We’ll make sure to keep everything running smoothly with each new update and fix anything that causes an issue.
Security & Firewall
In a technological world, we all know security is important to protect our data. We’ll implement a SSL certificate, a premium firewall, and recommended security measures to keep your site safe.
Backups & Recovery
Regular backups are the ultimate insurance against anything unexpectedly going wrong. We’ll make multiple copies of all of your files and store them separately from your hosting for safe-keeping.
Uptime Monitoring
Continuous website performance is vital to avoid the risk of potential revenue loss resulting from unexpected downtime. We’ll set up checks so we can jump in and sort out any problems when they happen.
Database Optimisation
Over time a website database can become bloated slowing down site speed and creating a negative user experience. We’ll regularly do a clean up and keep your site performing at its best.
Need More Support Time?
If you have a month where you need to make additional content changes or tick off a bunch of small tasks, you can purchase one off time blocks to get your all website updates and maintenance done.
For those businesses that regularly have extra content changes each month, you can also purchase an ongoing subscription and receive a small discount.
Benefits of ongoing website maintenance.
SEO Improvements
For new local businesses, online visibility often hinges on SEO. Search engines favour well-maintained sites. Regular updates ensure fresh content, optimal performance, and working links, boosting your site’s ranking. This helps to ensure your website remains at the forefront of search results.
Cost Efficiency
Regular website check-ups prevent pesky minor issues from becoming major (and usually costly) problems! Picking up and addressing small glitches early on saves money in the long run. A monthly management plan is a proactive, cost-effective approach to website health.
Hosting Only
For those who only require hosting for their business website, we offer a yearly plan of $300 for a premium Australian based service.
You will be responsible for maintaining and updating your site, including any technical issues that may arise. However, you will be able to directly access the amazing support provided by our selected provider.
If any additional support is required, you can purchase our Prepaid Time Blocks for assistance.
FAQS
Answers to some of the most common questions we get asked about our website maintenance plans.