Ongoing Site Care

Key To A Successful Website

Like many other forms of software we use on a daily basis, websites require updates and maintenance to keep them up and running properly.

If you avoid regular website maintenance, you are potentially putting your website and your brand at great risk. Just think about what happens if your website goes down and your customers can no longer contact you or buy your products, or worse, what happens if it gets hacked?

Luckily, there’s no need for you to worry about all of this as we are here to help with managing the ongoing maintenance of your website.

Benefits of ongoing website maintenance.

Peace Of Mind

A website shouldn’t be a source of stress – you’ve got enough going on already! With a maintenance plan, professionals handle software updates, file backups and uptime monitoring, ensuring your website continues to be a “smooth operator”. You can focus 100% on your business growth, knowing your website is in expert hands.

SEO Improvements

For new local businesses, online visibility often hinges on SEO. Search engines favour well-maintained sites. Regular updates ensure fresh content, optimal performance, and working links, boosting your site’s ranking. This helps to ensure your website remains at the forefront of search results.

Cost Efficiency

Regular website check-ups prevent pesky minor issues from becoming major (and usually costly) problems! Picking up and addressing small glitches early on saves money in the long run. A maintenance plan is a proactive, cost-effective approach to website health.

Our Website Maintenance Support Package

Keep Your Site Updated And Secure

Website management is not “Set and Forget” – just because your website was working fine when it launched, doesn’t mean that will always be the case.

Many website owners never check their website to see how it’s functioning. If your website has issues or is experiencing downtime, you are losing potential customers.

Choose our essential website care plan to protect your site and keep it running smoothly. No ongoing worries and no headaches or hassles for you and your team!

Annual or monthly plan with no lock in contract.

$88 / month

  • Australian based hosting
  • Software updates management
  • Premium security firewall
  • Backup and recovery plan
  • Uptime monitoring
  • Database optimisation
  • Pro theme/plugin licences*
  • Discounted rate for dev work

Or $924 / year

For Security, Protection & Peace of Mind

Essential Website Management Plan

Hosting Management

Your website will be hosted on a lightning fast and reliable Australian server. We’ll take care of the hosting maintenance for you and deal with all the “techie” stuff.

Software Updates

Keeping your website updated is critical to your site’s performance. We’ll make sure to keep everything running smoothly with each new update and fix anything that causes an issue.

Security & Firewall

In a technological world, we all know security is important to protect our data. We’ll implement a SSL certificate, a premium firewall, and recommended security measures to keep your site safe.

Backups & Recovery

Regular backups are the ultimate insurance against anything unexpectedly going wrong. We’ll make multiple copies of all of your files and store them separately from your hosting for safe-keeping.

Uptime Monitoring

Continuous website performance is vital to avoid the risk of potential revenue loss resulting from unexpected downtime. We’ll set up checks so we can jump in and sort out any problems when they happen.

Database Optimisation

Over time a website database can become bloated slowing down site speed and creating a negative user experience. We’ll regularly do a clean up and keep your site performing at its best.

Hosting Only

For those wanting just hosting for a business website, we offer a yearly plan of $198.

You will be responsible for updating and maintaining your site, and any technical issues that may arise. If support is required, you can purchase our Prepaid Time Blocks for assistance.

This option is only available to existing clients.

Business Starter Sites - Support Time Blocks

Need More Support Time?

If you don’t need to regularly make changes to the content on your website, or you have a lot of small tasks to tick off in a short time frame, you can purchase one off time blocks for website time blocks.

  • 1hr time block – $121
  • 5hr time block – $550

If you have monthly requirements, you can also purchase an ongoing subscription and receive a discount.

FAQS

Answers to some of the most common questions we get asked about our website maintenance plans.

Absolutely not! We don’t lock you into any WordPress care plan whatsoever. If you need to cancel, you can at anytime. If you would like to upgrade or downgrade, you can do that as well!

All we require is one month’s notice so that we can complete the necessary administration tasks involved with the change.

Our WordPress website maintenance plans are via a credit card subscription set up. If you would prefer a direct debit, just let us know and we can set that up.

Your credit card will be charged on the day of the month that you signed up to your plan.

All our WordPress Management plans include Emergency downtime support. What this entails is restoring the website to a previous backup. The idea behind this is to get your website back up and running as quick as possible. If additional work is required to get the website secure or updated, we will let you know.

We put in place measures to ensure that your website is secure, but unfortunately whilst it is extremely rare, websites can still be hacked. No website is ever 100% completely hack proof.

If your website does get hacked, we will get your site back up and running. For peace of mind, we include website hack recovery in all our plans.

A small task is something that takes 15 minutes or less for one of our team to take care of.

It will usually covers things like updating website content, updating images, minor style tweaks, fixing typos and text corrections, fixing broken pages – the list goes on!

A small task doesn’t include development time or implementing advanced functionality. If you are interested in this, you may wish to check out a Digital Day.